Order Tracking

To track your order's status, please double-check the Tracking Information email we sent to you when you make the order. There's a link to the Logistics carrier website and a tracking number where you can track it.

If you cannot track your order via the link of the Logistic carrier website, there's another way to chase it.

Please enter the tracking number to view your order: 

Step1. Enter your tracking number without any spaces or dashes, one tracking number per line. Please ensure the tracking number is a combination of letters or digits.

Step2. Enter a valid tracking number, then click the “TRACK” button; the tracking result will be retrieved from the carrier’s official site and presented to you directly.

If your order has been overdue for about 10 days and still has not arrived, please contact us by email at service@thenlover.com and we will help to check immediately.